Anthropic conducted a survey of roughly 81,000 Claude users worldwide in December 2025. The company used an AI interviewer to ask Claude users across all subscription tiers and regions four questions about AI usage.

The survey initially received 112,846 responses, which were then filtered down to 80,508 interviews. Claude was used to classify the survey transcripts based on various categories, and the responses were anonymized and stripped of references to any AI tools other than Claude.

26.7% of survey respondents identified unreliability as their biggest worry about AI. 22.2% of survey respondents identified jobs and economic-related concerns as their second-highest worry about AI, while 21.9% identified autonomy and agency as their third-highest worry. Approximately 11% of survey respondents expressed no concern about AI.

18.8% of survey respondents hoped for professional excellence in their use of AI, the highest among the subcategories. 13.7% of survey respondents hoped for personal transformation in their use of AI, while 13.5% hoped for life management assistance from AI.

A software engineer said, "My whole career is built on expertise that is now a click away." The same engineer added, "I wonder if this is what it felt like for a coachman watching automobiles arrive... all the skills they'd honed — handling horses, maintaining wheels — suddenly useless."

Another software engineer said, "I personally am charged with shipping these AI systems with a goal of reducing engineering headcount by 30%, and that feels like blood on my hands."

A healthcare worker reported positive experiences with AI tools. "I receive 100-150 text messages per day from doctors and nurses. So much of my cognitive labor was spent on just documentation... Since implementing AI, the pressure of documentation has been lifted. I have more patience with nurses, more time to explain things to family members," the healthcare worker said.

An academic described accelerated research progress. "I've been working on a scientific project for 6 years... with Claude I was able to accomplish in 5 weeks what took me 6 years. I'm old... I estimate I have another 5 to 10 years and I'll accomplish everything I want," the academic said.