Concierge service Quintessentially almost quadrupled its staff in the Middle East and Asia from 22 to 84 and opened a base in Beirut during the financial year to 30 April 2025, according to its annual accounts. The company recorded a pre-tax loss of £3 million for the period, up from £2.1 million in the previous 12 months.

Revenues for the year rose to £33.8 million from £29.3 million, the accounts showed. Sales at the U.S. business climbed by £7 million to £12 million, while revenues at the UK business fell by £3.4 million.

The Beirut base opened in January, a spokesperson said. The company continued hiring in the region and was planning to open another office in Dubai, the spokesperson added.

Directors expect a return to profitability in the financial year 2026-27. Management performed scenario analysis to assess potential impacts of downside cases on operations and financial performance, including possible disruption to regional operations, changes in customer demand, and potential supply chain constraints. Directors also noted a risk that the group might need to obtain external funding, which may not be forthcoming, creating material uncertainty about the group's ability to continue as a going concern.

On 30 November 2025, the lender agreed to extend a £15.5 million facility by a further £2.6 million, increasing the principal to £18.1 million, according to a filing. Quintessentially is paying its part-owner interest on the loan at six percentage points above the Bank of England's base rate of 3.75%.

Quintessentially was co-founded in 2000 by Ben Elliot, Queen Camilla's nephew and a former co-chair of the Conservative party. The company provides services to wealthy clients such as securing tables and tickets at fully booked restaurants and events and liaising with admissions officers at private schools.

During the year, Iran retaliated against U.S. and Israeli strikes by targeting Gulf cities including Dubai. The attacks prompted wealthy individuals to leave the United Arab Emirates via alternative routes on private jets.