TWIN FALLS, IDAHO — The Twin Falls Police Department released surveillance footage of the mass shooting at an In-N-Out in Twin Falls, Idaho, during a press conference on Friday. The video documents the actions of the gunman and the response by law enforcement and armed citizens during the incident that occurred on Saturday at a newly opened In-N-Out location in Twin Falls.

Three people were killed and seven others were wounded in the shooting. The gunman was identified as 24-year-old Chad Williams. Surveillance video shows Williams arriving at the In-N-Out drive-through in a white Honda Civic.

Williams shot 23-year-old employee Ashley Garibay through the drive-through payment window; she later died of her injuries. Garibay was from Stockton, California.

Williams exited his vehicle and shot 59-year-old Christopher Claunch, who was sitting in his car; Claunch died at the scene. Claunch was from Hagerman, Idaho. Former police officer Austin James ran toward Williams and was shot.

James is a former Idaho State Police trooper and former Twin Falls police officer. James survived the shooting.

Williams returned to the drive-through window and fired into the restaurant while employees aided Garibay. Williams's handgun jammed, prompting him to retrieve a rifle from his vehicle. An off-duty Idaho State Police trooper inside the restaurant exchanged gunfire with Williams.

Authorities have not released the name of the off-duty trooper. Surveillance video shows approximately six uniformed In-N-Out employees crawling on the ground to escape.

Williams fired at fleeing patrons in the parking lot. Williams injured a good samaritan who was attempting to aid the trooper and Garibay. A woman fleeing the restaurant found Williams's discarded handgun behind his car and discarded it after realizing it was jammed. Williams walked to the street and fired at cars stopped at a red light, striking three victims.

A good samaritan with a handgun engaged with Williams as he fled to a nearby Tesla charging station. Williams fired at Tesla vehicles at the charging station, shooting three people seated inside. Dale Schultz, 66, died from injuries sustained at the Tesla charging station.

Schultz was from Salt Lake City. Williams entered the Twin Falls Visitor’s Center where three people were hiding.

Williams encountered two employees of nearby businesses on a walking trail behind the visitor center. One employee engaged Williams in conversation, allowing others on the trail to escape. Williams fired at the employee as they separated; the employee survived.

Braxton Stuebe, an employee at a nearby Dick's Sporting Goods, identified himself as the worker who confronted Williams. Body camera video shows police officers responding to the scene and shouting "Hey! Show me your hands!" at Williams, who was standing above a canyon. Chad Williams died from a self-inflicted gunshot wound after falling into a canyon.

Police stated they have not identified a motive for the shooting. Police stated there is no reason to believe there was another shooter. Twin Falls Police Chief Matthew Hicks addressed the community and the actions of those involved.

"To our victims and their loved ones, this community grieves with you. We will never forget what happened here. We will never forget those that were hurt." Hicks also commended the employee who confronted the gunman. "To that young man, you are a hero. Your courage, your composure, your selflessness in that moment likely gave others the time they needed to escape harm. In the middle of fear and chaos, you thought of others, and that kind of bravery deserves to be acknowledged."

In-N-Out Burger President Lynsi Snyder issued a statement regarding the death of Garibay and the attack on customers. She was taking care of our most important asset — our customers, and her life was taken by a disgusting human who doesn’t value the lives of others or his own, Snyder said. Snyder added that the gunman targeted innocent people. He shot both on our property and off and ended his life shortly after he took the precious lives of our associate and customers, innocent people who never saw it coming." The In-N-Out location in Twin Falls opened on July 24."

Why It Matters

The release of surveillance footage documents the full scope of the attack, showing how armed citizens and employees intervened to limit casualties. The video shows a pattern where civilian engagement occurred at multiple stages, from the drive-through to a nearby walking trail. These actions provided critical time for victims to escape while law enforcement responded to the scene.