LONDON — Evri filed a defamation claim against the BBC in the High Court, seeking £1.2 million in special damages. The claim follows the broadcast of a Panorama documentary titled 'Evri: Where's my parcel?' on BBC One and online on December 15, 2025.
Evri is also seeking general damages and an injunction to prevent the BBC from repeating the alleged defamatory claims from the documentary. The company states it lost prospective contracts valued at approximately £1.2 million after the documentary aired.
In court documents, Hugh Tomlinson KC, representing Evri, stated that the documentary segment meant the claimant deployed exploitative business practices designed to reduce pay for its couriers, with the result that they are regularly unlawfully paid less than the national minimum wage.
Tomlinson also stated that the documentary segment meant the claimant misled parliament by providing false categorical assurances that couriers were not unlawfully paid below the minimum wage. The BBC's description of the programme stated that Panorama reporters went undercover to investigate the pressures of working in one delivery unit.
An Evri spokesperson confirmed the company issued a claim for defamation in respect of the Panorama broadcast. Evri maintains that its couriers earn more than the national minimum wage. The BBC iPlayer page for the documentary includes a note dated 1 July stating that the broadcast is the subject of a libel claim by Evri Limited.
Why It Matters
This defamation claim by Evri against the BBC involves allegations of financial losses for the company and questions the BBC's reporting on labor practices. The case centers on whether the documentary's content made defamatory claims regarding Evri's payment practices for its couriers and its interactions with Parliament. The outcome could establish precedents for media organizations when reporting on corporate labor issues.
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