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More than 100 hospitals in Romania were ordered to disconnect from the internet in February 2024.
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The order to disconnect was issued by Dan Cimpean, head of Romania's national cyber-security centre (DNSC).
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The cyber-attack targeted a medical software system called Hippocrates, produced by the Bucharest-based firm RSC.
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The ransomware strain used in the attack was called BackMyData.
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Staff at Pitești children’s hospital were the first to notice errors on the Sunday morning the attack began.
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Cyber-investigators determined that 26 hospitals had been infected with the BackMyData ransomware.
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The attackers demanded a ransom of €160,000 in bitcoin.
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Romanian officials made a national decision not to pay the ransom.
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Most hospitals were back online and operating close to normal within five days of the attack.
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There were no reported deaths or serious harm to patients during the outage.
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Oana Goidescu is a surgeon at Buzău Hospital.
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Vlad Paic is affiliated with Carol Davila Hospital in Bucharest.
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Alina Bîzgă is affiliated with the cyber-security firm Bitdefender.
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Dan Cimpean is the head of Romania's Cyber-Security Directorate.
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Mihai Rotariu is the head of communications at the national cyber-security centre.
Oana Goidescu, surgeon
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"It was quite an unpleasant experience, because an IT record is not just a list of patients."
Oana Goidescu, surgeon
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"For each patient, we request lab tests, radiology, medicines and supplies. All of that was gone."
Vlad Paic, hospital staff member
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"When we saw the system would not be repaired quickly, we developed an offline method so we could register every patient."
Vlad Paic, hospital staff member
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"We asked the laboratory to give us results on paper. We used Excel and other offline tools to ensure care was not affected."
Oana Goidescu, surgeon
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"We were asked, ‘What if it were your mother?’ They were right to be angry, but we tried to explain we were not at fault."
Dan Cimpean, head of Romania's Cyber-Security Directorate
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"The more technology you have, the more digitised you are, the greater the risk."
Alina Bîzgă, cyber-security analyst
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"Hospitals handle critical services, and the criminals think that the more disruption that can be caused, the more likely they are to get paid a ransom."
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The FBI has stated that healthcare is the most targeted area of critical national infrastructure.
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Four Russians were arrested outside Russia in connection with a ransomware gang linked to BackMyData.
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Buzău Hospital is located 120km north-east of Bucharest.
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Pitești children’s hospital is located north-west of Bucharest.
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Public messaging during the attack urged patients to avoid hospitals unless necessary.
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