Relevance: supporting · Type: background
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Bill Curry is 65 years old.
Relevance: supporting · Type: background
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Bill Curry raises cattle in rural Oklahoma.
Relevance: supporting · Type: background
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Bill Curry travels to Oklahoma City for epidural injections to treat back pain.
Relevance: primary · Type: event
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In February, Bill Curry was told he needed preapproval for his epidural procedure.
Relevance: supporting · Type: event
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Bill Curry's clinic requested a third appointment to complete paperwork after he received the injection.
Relevance: supporting · Type: action
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Bill Curry did not attend the third appointment requested by his clinic.
Bill Curry
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"That appointment was 'just to fill out a piece of paper to tell them how you feel again,'" Curry said.
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In January, Oklahoma became one of six states to begin a pilot program testing the use of preapprovals in traditional Medicare.
Relevance: primary · Type: background
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The other states in the Medicare prior authorization pilot program are Arizona, New Jersey, Ohio, Texas, and Washington.
Relevance: supporting · Type: background
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Traditional Medicare is the federal health insurance program for people 65 and older or with disabilities.
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Medicare had previously not required prior authorization for most procedures.
Relevance: supporting · Type: background
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Prior authorization requires patients or medical teams to seek insurance approval before proceeding with certain procedures, tests, and prescriptions.
Relevance: primary · Type: background
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Epidurals are among 13 medical services subject to the new Medicare program.
Relevance: primary · Type: background
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The Trump administration states the 13 medical services subject to the program are prone to fraud or misuse.
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The program is called the Wasteful and Inappropriate Service Reduction Model, or WISeR.
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The WISeR program uses artificial intelligence.
Relevance: primary · Type: background
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The stated intent of the WISeR program is to save the federal government money and protect patients from potentially unsafe or unneeded care.
Relevance: primary · Type: event
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WISeR was announced in June 2025.
Relevance: primary · Type: event
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WISeR launched in mid-January 2026.
Todd Baker, former CEO of the Ohio State Medical Association
Relevance: supporting · Type: quote
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"That was 'quicker than normal' for the federal government," said Todd Baker.
Jeb Shepard, director of policy at the Washington State Medical Association
Relevance: supporting · Type: quote
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"Doctors 'just sort of had to figure it out,'" added Jeb Shepard.
Jeremy Friese, CEO of Humata Health
Relevance: supporting · Type: quote
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"We've had an aggressive rollout from the time of being notified to going live," said Jeremy Friese.
Relevance: supporting · Type: background
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Humata Health is the vendor for the WISeR program in Oklahoma.
Relevance: supporting · Type: background
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Abe Sutton is the director of the Center for Medicare and Medicaid Innovation.
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The Center for Medicare and Medicaid Innovation is administering the WISeR program.
Abe Sutton, director of the Center for Medicare and Medicaid Innovation
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"The model aims to reduce inappropriate care without delaying appropriate care," Abe Sutton said in a statement.
Relevance: supporting · Type: background
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Mehmet Oz is the leader of the Centers for Medicare & Medicaid Services.
Mehmet Oz, leader of the Centers for Medicare & Medicaid Services
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"The purpose of these is not to deny care," Oz said.
Mehmet Oz, leader of the Centers for Medicare & Medicaid Services
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"It's to make sure you get the care you need and deserve, not the care some unscrupulous doctor wants to use on you," Oz said.
Relevance: supporting · Type: background
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The Department of Health and Human Services’ inspector general warned in September that Medicare spending on skin substitutes had surged nearly 700% over two years.
Relevance: supporting · Type: background
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Skin substitutes are among the 13 therapies subject to review under WISeR.
Relevance: primary · Type: background
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The WISeR program imposes prior authorization requirements for kyphoplasty.
Relevance: supporting · Type: background
Confidence100%
Kyphoplasty is a surgery for spinal fractures.
Relevance: supporting · Type: background
Confidence100%
A report by the Medicare Payment Advisory Commission flagged kyphoplasty as overused.
Abe Sutton, director of the Center for Medicare and Medicaid Innovation
Relevance: supporting · Type: quote
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"The percentage of providers committing waste, fraud, and abuse is small," Sutton acknowledged.
Relevance: supporting · Type: background
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A KFF poll conducted in January found that 69% of insured adults consider prior authorization a burden for care.
Relevance: primary · Type: background
Confidence100%
Through WISeR, doctors and their staff log in to online portals to submit medical records that justify procedures.
Jeremy Friese, CEO of Humata Health
Relevance: primary · Type: quote
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Jeremy Friese said there is an "immediate yes" in 88% of cases for which clinical data supports an approval.
Relevance: primary · Type: background
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CMS states that decisions are returned within 72 hours.
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Clinicians receive a "universal tracking number" after a decision, which allows them to schedule the procedure and get paid.
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The University of Washington’s medical system had nearly 100 patients waiting earlier this year for epidural injections due to WISeR-related delays, according to an April report from the office of U.S. Sen. Maria Cantwell.
office of U.S. Sen. Maria Cantwell
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"Now, patients are subject to delays or denials which did not exist prior to the WISeR Model," the report from the office of U.S. Sen. Maria Cantwell said.
Relevance: supporting · Type: action
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Bill Curry said he might go to Kansas for future treatments to avoid the approval process.
Relevance: supporting · Type: background
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Dorota Gribbin is a physical medicine and rehabilitation physician based in New Jersey.
Relevance: primary · Type: event
Confidence100%
Dorota Gribbin said that by the time authorization came for one of her patients who needed a back pain procedure, the patient had gone to the hospital for more expensive care.
Relevance: supporting · Type: background
Confidence100%
Jennifer Valle is a precertification and insurance supervisor at Clinical Radiology of Oklahoma.
Jennifer Valle, precertification and insurance supervisor at Clinical Radiology of Oklahoma
Relevance: primary · Type: quote
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Jennifer Valle said there has been a lot of "nitpicking" from reviewers regarding kyphoplasties.
Relevance: primary · Type: event
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Jennifer Valle said information her practice provides to CMS gets overlooked and reviewers ask for imaging that is already in the file.
Relevance: supporting · Type: background
Confidence100%
James Webb is a musculoskeletal radiologist in Tulsa, Oklahoma.
Relevance: supporting · Type: background
Confidence100%
Claims with no problems are supposed to be paid within 15 days, according to James Webb.
James Webb, musculoskeletal radiologist
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"Six- to eight-week delays is what we've been seeing," James Webb said.
Jerry Sobel, pain management doctor
Relevance: supporting · Type: quote
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"It's been horrendous," said Jerry Sobel.
Relevance: supporting · Type: background
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Jerry Sobel is a pain management doctor in the Phoenix area.
Jerry Sobel, pain management doctor
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"Right from the beginning, there seemed to be no organization," Sobel said.
Relevance: primary · Type: event
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Jerry Sobel said that as of May, he had not been paid by Medicare for nine epidurals.
Sundar Subramanian, CEO of Zyter
Relevance: supporting · Type: quote
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"We continuously monitor operations and work closely with stakeholders to address questions and improve the provider experience," said Sundar Subramanian.
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Sundar Subramanian is the CEO of Zyter.
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Zyter has the contract for the WISeR program in Arizona.
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During an April webinar, a Zyter executive acknowledged a large backlog in payments stretching to January.
Abe Sutton, director of the Center for Medicare and Medicaid Innovation
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Those backlogs "are currently being resolved," Medicare’s Sutton said.
Abe Sutton, director of the Center for Medicare and Medicaid Innovation
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Medicare’s Sutton said the agency appreciates "feedback on provider experience."
Abe Sutton, director of the Center for Medicare and Medicaid Innovation
Relevance: supporting · Type: quote
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Sutton said the feedback will be used "to help providers better understand WISeR processes."
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