Relevance: primary · Type: event
Confidence100%
NL Health Services sent an email titled "June Holiday" to thousands of healthcare staff inboxes.
Relevance: primary · Type: event
Confidence100%
The email thanked staff for their professionalism and work ethic, citing hundreds of hours of recent mandatory overtime to implement CorCare.
Relevance: primary · Type: quote
Confidence100%
The email stated: "Thank you for the care, professionalism, and commitment you continue to bring to N.L. Health Services and to the people and community we serve."
Relevance: primary · Type: event
Confidence100%
The email promised recipients a paid day off as a token of appreciation if they clicked a link to register.
Relevance: primary · Type: event
Confidence100%
The email was sent from the domain remailmail.com.
Relevance: primary · Type: event
Confidence100%
The email was an internal cybersecurity test designed to track employees who clicked on the link.
Relevance: primary · Type: event
Confidence100%
Recipients were informed the following day that the email and the promised vacation day were part of a cybersecurity test.
Relevance: supporting · Type: background
Confidence100%
Jerry Earle is the president of the Newfoundland and Labrador Association of Public and Private Employees.
Jerry Earle, President of the Newfoundland and Labrador Association of Public and Private Employees
Relevance: primary · Type: quote
Confidence100%
"Our members deserve better than to be taunted with the promise of a day off after the incredible amount of work and sacrifice they made to get CorCare up and running."
Jerry Earle, President of the Newfoundland and Labrador Association of Public and Private Employees
Relevance: supporting · Type: action
Confidence100%
Jerry Earle stated that at least one person quit after receiving the email.
Relevance: supporting · Type: background
Confidence100%
Yvette Coffey is the president of the Registered Nurses’ Union Newfoundland and Labrador.
Yvette Coffey, President of the Registered Nurses’ Union Newfoundland and Labrador
Relevance: primary · Type: quote
Confidence100%
Yvette Coffey called the test "very insensitive and very disrespectful to our members."
Yvette Coffey, President of the Registered Nurses’ Union Newfoundland and Labrador
Relevance: primary · Type: quote
Confidence100%
Yvette Coffey called for someone "to be held accountable for this one."
Relevance: supporting · Type: background
Confidence100%
In 2021, a cyber-attack took certain healthcare computer systems in Newfoundland and Labrador offline for months.
Relevance: supporting · Type: background
Confidence100%
Ron Johnson is the interim CEO of the health board.
Ron Johnson, Interim CEO of the health board
Relevance: primary · Type: quote
Confidence100%
Ron Johnson wrote: "We are taking a step back to review how these exercises are developed and communicated to ensure they reflect the respectful and supportive culture we strive to foster."
Ron Johnson, Interim CEO of the health board
Relevance: primary · Type: quote
Confidence100%
Ron Johnson told reporters the test "really missed a mark."
Ron Johnson, Interim CEO of the health board
Relevance: primary · Type: quote
Confidence100%
Ron Johnson told reporters the test was "not reflective of how we value our employees."
Relevance: supporting · Type: background
Confidence100%
Sherry Hillier is the CUPE Newfoundland and Labrador president.
Sherry Hillier, CUPE Newfoundland and Labrador President
Relevance: primary · Type: quote
Confidence100%
"While I understand that cybersecurity awareness is important, especially in a healthcare setting, targeting a benefit like paid time off is disgusting."
Sherry Hillier, CUPE Newfoundland and Labrador President
Relevance: supporting · Type: quote
Confidence100%
Sherry Hillier stated: "These workers are tired, burned out, and desperate for time off."
Sherry Hillier, CUPE Newfoundland and Labrador President
Relevance: primary · Type: quote
Confidence100%
Sherry Hillier stated: "As the employer, NL Health knows that and chose to exploit that feeling anyway."
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