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Michael Rollert received a phone call at approximately 3:15 a.m. while attending a bachelor party in Port Aransas.
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The caller ID displayed the name and phone number of Rollert's mother.
Michael Rollert
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"Being her name and all that stuff and the timing of night, that makes it very realistic," Michael Rollert said.
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A male caller took over the conversation and claimed to be holding Rollert's mother.
Michael Rollert
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"My first thought was maybe she’d been in a wreck. Maybe somebody was calling from her phone to tell me she needed help," Michael Rollert said.
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The caller demanded $3,000 to be sent via Cash App.
Michael Rollert
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"No part of this was robotic or copied or an AI voice. It was a real person speaking," Michael Rollert said.
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The caller correctly identified the East Texas town where Rollert's parents recently moved and provided accurate descriptions of their home.
Michael Rollert
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"He named the town they had just moved to and then gave me some descriptions of the house," Michael Rollert said.
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Rollert prepared to transfer the requested funds before the call disconnected.
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Rollert contacted his mother directly after the disconnection and confirmed she was safe at her residence.
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Law enforcement was notified of the incident and no funds were transferred to the scammers.
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Rollert posted a video on Facebook detailing the incident.
Michael Rollert
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"It’s a lot of money, but it’s not like he was asking for $50,000 or some crazy amount. It was believable," Michael Rollert said.
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Callers can use technology to spoof caller ID information to display trusted contact names and numbers.
Michael Rollert
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"I don’t think a lot of people realize they can get your contact information to show up as your actual contact. Or imitate somebody’s voice," Michael Rollert said.
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Criminals gather personal information about individuals through social media accounts, public records, and online searches.
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Artificial intelligence technology can generate realistic voice imitations using publicly available audio recordings.
Michael Rollert
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"I know a lot of people would say, ‘I wouldn’t fall for that.’ But if your daughter is four hours away at college and calls you at 2 a.m. and she’s in trouble, you can’t tell me that you wouldn’t believe it for at least a little bit," Michael Rollert said.
Michael Rollert
Relevance: supporting · Type: quote
Confidence100%
"If this helps one person or one family avoid going through this, then it’s worth sharing," Michael Rollert said.
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